For players aged 21 and above — minors are strictly prohibited

Responsible Gaming — Stay Safe, Play Within Limits

9bd believes that betting and casino games are entertainment, not a source of income. Set your own limits on our platform and seek help whenever you need it.

Self-Exclusion Feature Deposit Limit Setting 24/7 Support Age 21+ Required

The Foundation of Safe Play

All betting and casino activity on 9bd is for individuals aged 21 and above only. Age verification is one of our primary responsibilities and we make no compromise on protecting minors. If you suspect a minor is using your account, notify our 24/7 live chat immediately.

Betting can be an enjoyable experience — but only when you play within a set budget. All of 9bd's terms and conditions are built on this principle, with player protection as the top priority.

People often do not notice when enjoyable play is turning into a problem. Repeatedly betting more to try to recover lost money, hiding how much you play or how much you have lost from family, or being unable to stop even when facing financial difficulty — these are warning signs. 9bd is here for you — use our tools and support.

Under our privacy policy, your personal information and play history are fully protected. If you need any help with self-exclusion or account limits, our support team is always ready.

Your Control Tools

9bd gives you full control over your own play. Use the tools below.

Deposit Limit

Set the maximum amount you will deposit per day, per week, or per month in advance. Once a limit is reduced, it takes effect immediately; increasing a limit requires a waiting period.

Deposit Limit

Session Time Limit

Set in advance how long you will play in one session. When the time is up, the session ends automatically and you will need to log in again.

Session Control

Loss Limit

Decide how much loss you are willing to accept over a given period. Once that limit is reached, further betting is automatically stopped.

Loss Limit

Temporary Break

If you want to take a short break, keep your account temporarily closed for anywhere between 24 hours and 6 weeks. During the break, no bets or deposits can be made.

Cooling-Off

Self-Exclusion

If you feel there is a long-term problem, you can exclude yourself for a set period or permanently. Once this decision takes effect, it cannot be reversed.

Self-Exclusion

Direct Support

To set any of the tools above or to report a problem, contact our 24/7 live chat — speak in Bangla and get help straight away.

24/7 Support

Warning Signs

If you notice any of the following signs in yourself or someone you know, it is time to seek help.

You keep increasing your bets hoping to recover lost money and cannot stop.
You are hiding from family or friends how much you are playing or how much you have lost.
You are using money needed for household expenses on bets, or playing with borrowed money.
You feel restless or irritable when you are not playing — your mind keeps racing toward the next bet.
You cannot focus on work, study, or relationships — thoughts of playing keep coming back.
You have tried to stop but could not — or you keep telling yourself "just one more time".

How to Get Support

Age 21+ Requirement

The minimum age to use any 9bd service in Bangladesh is 21. Age verification is required when opening an account. If a minor can access your device or account, secure your account immediately and consider using parental control software.

9bd Live Chat

For any issue, speak to us directly on our 24/7 live chat. Whether it is activating self-exclusion, setting a deposit limit, or keeping your account closed — we will help you in Bangla.

Email Support

If you prefer to write at your own pace, send a message to our support email. We reply in both Bangla and English and keep your information completely confidential.

Family and Loved Ones

Talk to someone close to you — family often notice a problem first. Reaching out to them is not a weakness; it is one of the most effective steps toward resolving the issue.

Professional Advice

Seeing a mental health specialist or counsellor can be very effective. Gambling addiction is a treatable condition and proper counselling can bring lasting change.

Mental Health Services

Bangladesh has government and private mental health hospitals and clinics where addiction treatment is available. Ask your doctor or local health centre for information.

Information and Education

To learn more about responsible gaming, read our FAQ — it covers questions on setting limits, self-exclusion, and getting support.

9bd's Commitment

We believe it is our responsibility to ensure the safety of every player. 9bd is not just a betting platform — we want every user to play with enjoyment and responsibility.

  • No one under 21 is allowed to open an account, and age verification is mandatory.
  • Self-exclusion requests are processed as soon as they are received and are never obstructed.
  • Our support team assists in Bangla and keeps any problems discussed in strict confidence.
  • Deposit, session, and loss limit tools are available at any time and free of charge.
  • Platform promotions never target minors or individuals at risk.
  • Betting or casino games are never presented as a guaranteed way to earn — they are entertainment only.

Responsible Gaming FAQ

Self-exclusion means voluntarily closing your account for a set period or permanently. During this time, no bets can be placed, no deposits made, and no casino games played. To activate it, contact 9bd's 24/7 live chat — the team will start the process immediately.

Decreasing a limit takes effect immediately. However, a request to increase a limit only takes effect after a set waiting period — this is intentional, to prevent decisions made in the heat of the moment. Contact support for more details.

No — a temporary break (cooling-off) is a short-term option, such as 24 hours to a few weeks. Self-exclusion is much stricter — it is long-term and cannot easily be reversed once activated. Talk to support to decide which option suits your situation.

Speak to them directly, without judgement — the question "Are you okay?" can open many doors. Encourage them to see a professional counsellor or mental health specialist. If needed, let 9bd support know and we can assist at the account level.

No. Betting and casino games are for entertainment — they are not a regular source of income. The outcome of every bet is uncertain, and in casino games the house has a statistical edge over the long run. 9bd states this clearly and never presents betting as a way to earn income.

Yes. All communication with 9bd is completely confidential. Responsible gaming requests — self-exclusion, setting limits, or seeking help — are never shared with any third party.

More Related Pages

Terms and Conditions

Read the full terms for using 9bd's services, age requirements, and account policies.

Privacy Policy

Learn how your personal information is stored and kept secure.

FAQ

Quickly find answers to common questions about accounts, payments, and game rules.